Wholesale FAQ's
Is there a minimum order requirement?
- All wholesale orders must meet a $200 minimum.
- Not sure if Duncan & Stone is right for your store? We offer a one-time sample order of 4 different products for all new accounts. This offer is valid only for new accounts. Please contact support@duncanandstone.com for more information!
How do I place an order?
Please refer to our "Wholesale" page for ordering instructions.
Who pays for shipping my order?
Duncan & Stone offers shipping discounts based on your order size:
Orders of $300+: 50% off shipping
Orders of $500+: Free shipping
These charges will be included in your invoice, and will be provided prior to shipping your order. Please note this is not applicable if ordering through Faire - please see Faire’s terms of service for more information.
How quickly will I receive my order?
Duncan & Stone makes every effort to ship wholesale orders within 2-3 days of receiving payment. Time in transit may vary between five and ten days depending on shipping method. For information regarding a specific shipment, please contact support@duncanandstone.com.
Can I sell Duncan & Stone products on my website?
As an approved Duncan & Stone Paper Co. reseller, you are permitted to sell our products on your privately-hosted website and in your brick and mortar store. For more information on approved and restricted sales channels, please reach out to us at support@duncanandstone.com.
How do I become a wholesaler of Duncan & Stone?
Email us at support@duncanandstone.com -or- check out the wholesale information on our website here.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Email us at support@duncanandstone.com