Wholesale FAQ's
We have tried to answer the most common questions.
Is there a minimum order requirement?
- All wholesale orders must meet a $200 minimum.
- Not sure if Duncan & Stone is right for your store? We offer a one-time sample order of 4 different products for all new accounts. This offer is valid only for new accounts. Please contact support@duncanandstone.com for more information!
How do I place an order?
Please refer to our "Wholesale" page for ordering instructions.
Who pays for shipping my order?
Duncan & Stone offers shipping discounts based on your order size:
Orders of $300+: 50% off shipping
Orders of $500+: Free shipping
These charges will be included in your invoice, and will be provided prior to shipping your order. Please note this is not applicable if ordering through Faire - please see Faire’s terms of service for more information.
How quickly will I receive my order?
Duncan & Stone makes every effort to ship wholesale orders within 2-3 days of receiving payment. Time in transit may vary between five and ten days depending on shipping method. For information regarding a specific shipment, please contact support@duncanandstone.com.
Can I sell Duncan & Stone products on my website?
As an approved Duncan & Stone Paper Co. reseller, you are permitted to sell our products on your privately-hosted website and in your brick and mortar store. For more information on approved and restricted sales channels, please reach out to us at support@duncanandstone.com.
How do I become a wholesaler of Duncan & Stone?
Email us at support@duncanandstone.com -or- check out the wholesale information on our website here.